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FAQ and Troubleshooting
FAQ and Troubleshooting

A regularly curated list of the most commonly asked questions by TTRS clients

Liz Day (Loly) avatarHarry Alexandre avatarMeredith Cicerchia avatar
By Liz and 4 others5 authors24 articles
Duke of Edinburgh (DofE) Award

About TTRS


Minimum Age
Remember and Repeat
Unlocking later levels
Average time to complete the TTRS Course
Students with Dyslexia
Students with Dyspraxia
Typing and coordination
Do you offer a free trial?
Customer support resources

Compatibility


Is there an iPad or Tablet version?
Words disappearing

Troubleshooting


Modules won't load or general issues
No words on the screen
Chrome Unresponsive
Chrome Autoplay
I haven't received my TTRS welcome email
Critical error
No Sound
I forgot my password
Online Status
Using a coupon code

Questions from our clients


Down syndrome questions
Keyboarding questions
TTRS Help Centre
support@readandspell.com
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