Touch-type Read and Spell (TTRS)

Harry Alexandre

Meredith Cicerchia

Erin Piquero

Find quick answers and solutions to common questions and technical issues.

FAQ and Troubleshooting

2-week free trial for parents, homeschoolers, schools and tutors

Do you offer a free trial?

Using TTRS for the skills section of the DofE Award

Duke of Edinburgh (DofE) Award

Frequently Asked Questions (FAQ)

How to support learners with coordination difficulties

Typing and coordination

Average time to complete the TTRS Course

What is the minimum recommended age to start TTRS?

Minimum Age

Questions from our clients about using the keyboard

Keyboarding questions

Is TTRS GDPR compliant?

Customer support resources

Questions from our clients

I forgot my password

Resolving technical issues

Modules won't load or general issues

Troubleshooting common difficulties experienced by users

No words appear on the screen

"The following page(s) have become unresponsive" issue

Chrome Unresponsive

Critical error

Solutions for Chrome, Safari and Firefox browsers if you can't hear any sound in modules.

No Sound issue

Online Status

Apply your coupon code when starting a new subscription or updating an existing one to receive your discount at checkout

Using a coupon code

Logo Constantly Spinning

When you see the message "You have been upgraded to our new server"

Account Server Update

Peter Driver

Karen Diaz

Troubleshooting

Is there an iPad or Android tablet version?

Compatibility

Referral program T&Cs

Updates TTRS

Referral program

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