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I forgot my password

How to reset your password

Harry Alexandre avatar
Written by Harry Alexandre
Updated over a week ago

If you have an Admin, Teacher, or Student account with an email address, you can reset your password by following these steps:

***NOTE: If you have a student account without an email address, please contact your Administrator or Teacher for your username and password.

  1. Go to the main login page and click Forgot password? (US & Canada click here | All Other Regions click here)

  2. Enter your email address in the field provided.

  3. Check your inbox (and your spam/junk folder) for the password reset email. Then, click the reset link included in the email.

  4. Enter your new, strong password twice.

  5. Click Complete registration — and you’re all set!

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