If your modules aren’t loading or you’re experiencing general issues, clearing your browser cache usually fixes the problem. Follow the steps below:
Step 1: Simple Cache Reset
Windows: Press Ctrl + R
Mac/Apple: Press Command + R (or Apple + R)
If the issue persists, try the advanced cache reset below.
Step 2: Advanced Cache Reset
Follow these instructions to perform a full cache reset on your browser:
Google Chrome: Instructions from Google
Internet Explorer: Instructions from Microsoft
Mozilla Firefox: Instructions from Mozilla
Safari (Mac only):
Open Safari
Click the Safari menu
Select Empty Cache
Confirm by clicking Empty
Close all browser windows and reopen a new window
Step 3: Try Another Browser or Device
Log in to TTRS using a different browser (Chrome or Firefox) or device. (US & Canada: https://us.ttrsonline.com | All other regions: https://eu.ttrsonline.com)
If the problem persists, please contact us within the program or email support@readandspell.com for assistance.