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Modules won't load or general issues
Modules won't load or general issues
Harry Alexandre avatar
Written by Harry Alexandre
Updated over a week ago

Clearing the cache on your browser should fix most general issues:

Step 1 - A simple cache reset

Step 2 - An advanced cache reset

Step 3 - Try another browser or device

Step 1. Simple cache reset

To clear the cache on your browser:

Windows: Ctrl+R

Mac/Apple: Apple + R or command + R

If you are still having issues, please select the advanced cache reset below:

Step 2. Advanced cache reset

If you are still having issues, please follow the instructions below to perform an advanced cache reset on your browser:

Google Chrome: Google provides instructions here for clearing your cache

Mozilla Firefox: Mozilla provides instructions for clearing your cache

Safari (Mac only)

1. Launch Safari

2. Click the Safari menu

3. Select Empty Cache

4. Click the Empty button in the dialogue box that confirms the deletion of your cache

5. When finished, close all your browser windows, and launch a new browser window.

Step 3. Log into using another browser (Chrome or Firefox)

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