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Modules won't load or general issues

Harry Alexandre avatar
Written by Harry Alexandre
Updated over a week ago

If your modules aren’t loading or you’re experiencing general issues, clearing your browser cache usually fixes the problem. Follow the steps below:

Step 1: Simple Cache Reset

  • Windows: Press Ctrl + R

  • Mac/Apple: Press Command + R (or Apple + R)

If the issue persists, try the advanced cache reset below.

Step 2: Advanced Cache Reset

Follow these instructions to perform a full cache reset on your browser:

Step 3: Try Another Browser or Device

Log in to TTRS using a different browser (Chrome or Firefox) or device. (US & Canada: https://us.ttrsonline.com | All other regions: https://eu.ttrsonline.com)

If the problem persists, please contact us within the program or email support@readandspell.com for assistance.

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