Group 65
Go to TTRS
All Collections
FAQ and Troubleshooting
FAQ and Troubleshooting
A regularly curated list of the most commonly asked questions by TTRS clients
23 articles in this collection
Written by
Harry Alexandre,
Peter Driver,
and
Meredith Cicerchia
About TTRS
Minimum Age
What is the minimum recommended age to start TTRS?
Written by
Harry Alexandre
Updated over a week ago
Remember and Repeat
What is remember and repeat and how to turn it on or off
Written by
Harry Alexandre
Updated over a week ago
Unlocking later levels
Learn how to unlock all levels
Written by
Harry Alexandre
Updated over a week ago
Average time to complete the TTRS Course
Written by
Meredith Cicerchia
Updated over a week ago
Students with Dyslexia
Written by
Harry Alexandre
Updated over a week ago
Students with Dyspraxia
Written by
Harry Alexandre
Updated over a week ago
Typing and coordination
The following may help if motivation with your support can be maintained
Written by
Harry Alexandre
Updated over a week ago
Do you offer a free trial?
2 week free trial for parents, homeschoolers, schools and tutors
Written by
Harry Alexandre
Updated over a week ago
Customer support resources
Popular blog posts we’ve written
Written by
Harry Alexandre
Updated over a week ago
Compatibility
Is there an iPad or Tablet version?
Written by
Harry Alexandre
Updated over a week ago
TTRS Course Updates
Updates and improvements are listed here
Written by
Harry Alexandre
Updated over a week ago
Words disappearing
Lines or words are "disappearing"
Written by
Harry Alexandre
Updated over a week ago
Troubleshooting
Modules won't load or general issues
Written by
Harry Alexandre
Updated over a week ago
Chrome Unresponsive
"The following page(s) have become unresponsive" issue
Written by
Harry Alexandre
Updated over a week ago
Chrome Autoplay policy
Written by
Harry Alexandre
Updated over a week ago
I haven't received my Welcome email
Written by
Harry Alexandre
Updated over a week ago
Critical error
Written by
Harry Alexandre
Updated over a week ago
No Sound
Solutions for Safari, Chrome and Firefox browsers
Written by
Harry Alexandre
Updated over a week ago
I forgot my password
How to reset your password
Written by
Harry Alexandre
Updated over a week ago
Online Status
Uptime and server updates
Written by
Peter Driver
Updated over a week ago
Using a coupon code
For new home subscriptions
Written by
Harry Alexandre
Updated over a week ago
Questions from our clients
Down syndrome questions
Questions from our clients about Down Syndrome students
Written by
Harry Alexandre
Updated over a week ago
Keyboarding questions
Questions from our clients about using the keyboard
Written by
Harry Alexandre
Updated over a week ago