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How to update your account information

Learn how to update your profile information, including your name, and how administrators and teachers can manage student profiles

Written by Harry Alexandre

Keeping your profile information up to date helps ensure your account details, reports, and certificates display the correct information. Administrators and teachers can update their own profile as well as student profiles, while students can manage their own account details.



Administrator and Teacher accounts

Update your own profile

Update your personal information directly from your profile page.

Steps

  1. Sign in to your Administrator or Teacher account.

  2. Click your profile avatar in the top-right corner and select My Profile from the dropdown menu.

  3. Update your details as required, and click Save changes.

You can change/update your:

  • First name

  • Last name

  • Email address

  • Country

  • Phone number

  • Or set up Google Sign-In (link or unlink your Google account)

  • And export your data


Update a student's profile

Administrators and teachers can also manage a student's profile from the Students page.

Steps

  1. Go to the Students tab.

  2. Select the student from the list.

  3. Click Actions and choose User profile.

  4. Update the student's details, and click Save changes.

You can change/update the students:

  • First name

  • Last name

  • Username

  • Email address

  • Password

  • And export their data



Student accounts

Students can update their own profile information at any time.

Steps

  1. From the student dashboard, click the profile avatar and select My Profile.

  2. Update details, then click Save changes.z

Students can update their:

  • First name

  • Last name

  • Email address

  • Password

  • Or set up Google Sign-In (link or unlink their Google account)

  • And export your data

Tip: Students can also export their personal data from this page.


Keeping your profile information up to date helps ensure your account details remain accurate across TTRS. If you're unable to update your profile or need additional assistance, our Support team will be happy to help.

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