If you need help with your TTRS account, there are several ways to contact our team or find the information you're looking for. Whether you have a technical question, need sales assistance, or require billing support, we're here to help.
Ways to get support
Help Center – Browse our Help Center for step-by-step guides, troubleshooting articles, and answers to frequently asked questions.
Contact Support – If you need technical or sales assistance, contact the TTRS Support Team through the contact options available on the TTRS website.
Billing enquiries – For finance or invoice-related questions, email accounting@readandspell.com.
Online chat – Use the live messaging feature directly from your account or on the TTRS website to chat with our team.
Contacting support from the iPad app
If you're using the TTRS iPad app, you can contact our support team directly without leaving the app. Just ask the AI assistant a question or request help from our support team.
To open the support chat:
Select your avatar in the upper-left corner of the screen.
Tap Ask a question.
Enter your question in the chat window.
Review the AI assistant's response, or request help from our support team if you need further assistance.
To help us investigate technical issues more quickly, tap Send logs to securely send diagnostic information from the app to our support team when requested.
If you can't find the answer you're looking for, we're happy to help. For the latest contact options and support information, visit the Contact us page on the TTRS website.